Since we are a small, home shop based business, it's difficult for me to take calls.  We tried that, and I was getting some calls at all hours of the day.  I am available by phone, but please send an email first.

If you have questions, check out of FAQ first.  If that doesn't help, email me.  If you would prefer a phone call, please give me an idea of your questions in the email, and include your phone number and your time zone.  I will call you back.

My name is Carrie, and if I can't answer your questions, I will forward you to Nathan.

I am at home more than half the time, and I generally see emails within a few hours.